pa99 Terms and Conditions for Platform Use

Last Updated: January 2026

Introduction and Applicability

These terms and conditions ("Terms") apply between pa99 ("Company", "we", "us") and you ("user", "member", "you"). By using the pa99 website and platform, you automatically agree to these Terms.

General Information

pa99 is an online casino and gaming platform serving Bengali-speaking users in Bangladesh. By accessing the site, you confirm that you have read, understood, and agreed to fully comply with these Terms.

Changes to Terms

pa99 reserves the right to change these Terms at any time without prior notice. Continued use of the platform after any changes means you have agreed to the updated Terms. Always check the latest version.

          Important: This platform is intended solely for individuals aged 21 years or older. Account registration and gameplay by minors is strictly prohibited.
        

Account Registration and Eligibility

The following conditions must be met to open an account and play on pa99.

Registration Eligibility

You must be 21 years of age or older.
Each person may open only one account.
Accurate and complete information must be provided at the time of registration.
It is the user's responsibility to keep their account password confidential.
Accounts opened with false information will be cancelled.

Account Verification

pa99 may verify your identity at any time. Failure to provide the documents required for verification may result in a temporary suspension of your account.

Withdrawal requests may not be processed until the verification process is complete.

Prohibited Activities

The following actions are strictly prohibited and may result in account cancellation:

Creating multiple accounts or using another person's account.
Abusing the bonus system or engaging in fraudulent activity.
Using software bots, hacking tools, or automated methods.
Collusion or match-fixing with other players.
Using the platform for money laundering or illegal transactions.

Deposit and Withdrawal Policy

The following rules apply to deposits and withdrawals on pa99. All transactions are completed through secure, encrypted channels.

Item	Description
Minimum Deposit	৳200 (all methods)
Minimum Withdrawal	৳1,000
Withdrawal Time	15 minutes to 2 hours
Supported Methods	bKash, Nagad, Rocket
Currency	Bangladeshi Taka (BDT / ৳)

Deposit Conditions

Only payment accounts registered in your own name may be used.
Deposits made through a third party are prohibited.
If a fraudulent or disputed payment is received, the account will be temporarily suspended.

Withdrawal Conditions

Identity verification may need to be completed before a withdrawal.
Withdrawals may be held if bonus wagering requirements have not been met.
Withdrawals can only be made to the depositor's own account.

Bonus and Promotion Terms

All bonuses and promotional offers on pa99 are subject to the following terms.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. A 15x wagering requirement must be completed before this bonus can be withdrawn.

The total amount of the bonus and deposit must be wagered 15 times.
If wagering is not completed within the specified time limit, the bonus will be cancelled.
If a fraudulent betting pattern is detected, the bonus may be cancelled and winnings may be forfeited.
Each member may receive the welcome bonus only once.

VIP Bonus and Cashback

pa99's VIP program has five levels. The weekly cashback at each level is as follows:

Bronze: up to 0.2% weekly cashback
Silver: up to 0.3% weekly cashback
Gold: up to 0.5% weekly cashback
Platinum: up to 0.6% weekly cashback
Diamond: up to 0.8% weekly cashback

General Bonus Rules

Multiple bonuses cannot be claimed at the same time.
Bonuses cannot be transferred to another person.
pa99 reserves the right to change or cancel any bonus offer.
In any dispute regarding bonuses, pa99's decision is final.

          Please note: If you attempt to withdraw before meeting the wagering requirements, any active bonus and all winnings earned from that bonus will be automatically cancelled.
        

Gaming Rules

The following rules apply to all games played on pa99.

Casino Games

All casino games are operated using secure and fair Random Number Generator (RNG) technology. Fair play is guaranteed for all players. If a technical error occurs in a game, that round will be considered void.

Sports Betting

Specific betting rules apply when betting on cricket (BPL, IPL, T20 World Cup), football, and other sports. If an event is cancelled, bets will be refunded. Bets may be cancelled if suspicious activity is detected.

Technical Issues

pa99 will not be liable for any winnings or losses if a game is interrupted due to server outages, internet disconnection, or other technical reasons. pa99's decision is final in the event of technical issues.

Privacy and Security

pa99 places the highest importance on the security and privacy of users' personal information.

Data Protection

All personal information is protected by SSL encryption.
Your financial information is not shared with third parties.
Data collection and use is governed by our privacy policy.
Information is not provided to any authority except where required by law.

Account Security

You are responsible for the security of your own account.
Use a strong password and keep it confidential.
If you suspect unauthorised access, notify support immediately.
pa99 will not be held responsible if you share your password with another person.

For more details, read our Privacy Policy, which contains a full description of how data is collected, used, and protected.

Responsible Gaming Commitment

pa99 supports responsible gambling and is committed to helping users develop healthy gaming habits.

Self-Control Tools

pa99 provides users with the following tools:

The ability to set deposit limits.
The option to limit gaming time.
The facility to temporarily or permanently close your account.
The option to join a self-exclusion program.

Warning Signs

If you experience any of the following signs, you should seek help:

Spending more money than your budget allows.
Playing repeatedly to recover losses.
Neglecting family and work to play.
Being unable to stop playing.

For more information on responsible gaming, visit our Responsible Gaming page.

Intellectual Property Rights

All content, designs, graphics, software, and trademarks on the pa99 platform are the property of pa99.

Restrictions on Use

The following activities are prohibited without permission from pa99:

Copying, distributing, or republishing any content from the platform.
Using pa99's brand name, logo, or trademarks.
Reverse engineering the platform's software or code.
Using any element of the platform for commercial purposes.

Limitation of Liability and Dispute Resolution

pa99 provides its services to the highest standard. However, our liability is limited in the following areas.

Disclaimer of Liability

Losses caused by internet disconnection.
Errors by third-party software or payment providers.
Unexpected server maintenance or technical disruptions.
The user's own negligence or security failures.
Natural disaster or unforeseeable circumstances (Force Majeure).

Dispute Resolution

For any dispute or complaint:

First, contact our support team.
Complaints should be raised within 72 hours.
pa99 will attempt to resolve the matter within 5 business days.
In all disputes, pa99's decision is final and binding.

Account Closure & Suspension

pa99 reserves the right to suspend or permanently close any account without notice in the following circumstances.

Termination by pa99

Any violation of these terms.
Fraud or providing false information.
Suspicion of money laundering or illegal activity.
Abuse of the bonus system.
Operating multiple accounts.

Termination by the User

You may request to close your account at any time. Before closing your account:

Complete all pending withdrawals.
Ensure wagering requirements for any active bonuses are met.
Submit an account closure request to the support team.

Any deposited funds (valid balance) will be returned after the account is closed.

Miscellaneous Provisions

Other important provisions of these terms.

Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming guidelines together form the entire agreement between pa99 and the user. Any prior oral or written agreements are considered null and void.

Severability

If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in effect. pa99 may, if necessary, amend the invalid clause and replace it with a valid alternative that aligns with the original intent.

Language & Interpretation

These terms are written in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative. pa99's interpretation of any clause in these terms is final.

Contact

For any questions regarding these terms, please contact us:

[email protected]
24/7 Live Chat in Bengali

pa99 Terms and Conditions